Frequently asked questions
Straight answers about how we work, what it takes, and what it returns. Everything here comes from the same playbook you will see across the site.
01What does wikiflow international do?
We support organisations to transform their Lean and Agile mindset and processes. We do it by designing and co-leading a unique phased deployment model together with our clients, on the ground and side by side with your teams. See how we work →
02What is the transformation journey?
Every transformation we lead moves through three cultural stages: Believe, Behave, Become. Capability, kaizen, results and culture grow together at each one, until the new way of working is simply how the organisation runs. Walk the journey →
03How long does a transformation take?
The AI-powered 3-phase playbook runs 18-24 months: Phase 1 (months 1-6), Phase 2 (months 6-14) and Phase 3 (months 14-18), against 4-5 years for the traditional five-phase framework.
04What results does the model deliver?
20× return on investment, €197M annually recurring savings, a 58% average lead time reduction, 20% average quality improvement and 5,700 kaizens identified within 48 months. Results at Mercedes-Benz, verified through the Kaizen Management System and reconciled kaizen by kaizen. Read the story →
05Who leads the work?
Four partners lead every engagement, working from Glasgow, Budapest and Tokyo. There is no head office. Each phase of the deployment builds capability inside your organisation, so the change belongs to your people.
06Why does the change last after you leave?
Each stage hands more of the transformation to the people who do the work. By the final stage the organisation leads its own improvement. Quality is built in, the pipeline self-heals, and the culture keeps growing after the engagement ends, because it was built by the people who stay.
07How do we start?
Write to Lorraine Bell. She looks after every new conversation. Tell her a little about your organisation and what you would like to change, and she will come back to you to arrange a call with the right partner. There is no script and no obligation.
Talk to us about your transformation.
Email usWrite to Lorraine Bell and we will come back to you to set up a conversation.