How we work
We support organisations to transform their Lean and Agile mindset and processes. We do it by designing and co-leading a unique phased deployment model together with our clients, on the ground and side by side with your teams.
Lean and Agile methods are for people.
We believe that Lean and Agile methods help people achieve extraordinary results by combining leadership, teamwork and a lean and agile culture with technology transformation. The methods matter, but people are the key in delivering results.
That is why we work on the shop floor and in the meeting rooms alongside your own teams, and why every phase of the deployment builds capability inside your organisation.
One deployment model, five phases.
Each phase builds on the one before it, and each one is delivered with your own people.
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Executive engagement
Every transformation we lead begins with the leadership team. Together we agree what the organisation is trying to achieve, the scope of the change and the commitment it will need from the top. The vision set here carries the whole deployment.
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Organisation readiness
The organisation prepares itself for the change. A steering group forms, the first value streams are selected and the people who will carry the transformation are identified. The first value stream proves the investment pays back fast, and that is where belief begins.
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Building the foundations
Teams learn the Lean and Agile fundamentals in their own daily work. Standards are set, problems become visible and the habits the transformation depends on start to form.
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Transforming for excellence
Improvement spreads wall to wall. Leaders enable instead of approve, teams run their own kaizen pipeline and people take ownership of the problems they see every day.
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Delivering world class, people focused end2end solutions
Quality is built into the work itself and the organisation runs and renews the system on its own. The improvements keep flowing after we leave, and the results reach your customers from end to end.
The cultural side of the same journey has three stages, Believe, Behave and Become. Read about the journey
One connected operating system.
Six layers working as one: the experience people meet in the flow of work, the AI engines behind it, the Lean and Agile trainings of the three-phase playbook, the predictive data core, all standing on a culture of trust.
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Layer 1
Experience
In the flow of work: PlayerAI and Brainstorm, each with its core elements.
- PlayerAI
- Daily coach
- In the flow
- Connects all levels
- Breaks down silos
- Connects regions
- Real-time best-practice
- Brainstorm
- Connects all tools
- Records all data
- Sorts every meeting & activity
- Detects patterns
- Derives KPIs
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Layer 2
Core AI tools
The engines, the AI carries 70-90% of the load.
- SOLVE
- VSM
- DPM
- LAMA
- HOSHIN
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Layer 3
Lean trainings
Across the three-phase playbook.
- Lean Awareness Believe
- Org Mapping & VSI Believe
- Zero-Blame Culture Believe
- LEX Baseline Behave
- Flow & Pull Behave
- LSW & Office Eff. Behave
- Kaikaku Become
- LQMS Become
- Kaizen · KMS All phases
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Layer 4
Agile trainings
Across the three-phase playbook.
- Leading Agile Believe
- ART & Team Behave
- Agile Architecture Behave
- PO Training Behave
- Scrum Master Behave
- JoeDX Behave
- PI Planning Behave
- DevOps & CI/CD Become
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Layer 5
Data core
Every signal becomes predictive; the more it is used, the sharper it gets.
- Sites & lines
- People
- Systems & KPIs
- Reflections
- KPIs & fixes
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Layer 6
Culture and trust
Psychological safety, ATP, zero-blame, the foundation everything stands on.
- Psychological safety
- ATP/LLT
- Zero-blame
- Trust
- Speak up
- Gemba walks
- Courageous conversations
- Fail fast
Every improvement is counted.
Each kaizen is logged in the Kaizen Management System, so savings can be measured and audited kaizen by kaizen. That is how the results at Mercedes-Benz were verified.